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Terms of service

Terms of Service

Last updated: August 31, 2026

These Terms of Service govern your use of the StoreOrevia website and any purchase made through it. By accessing the website, using our services, or placing an order, you agree to these terms.

1. Business Information

The StoreOrevia website is operated by:

StoreOrevia
162 Lake Ave E
Gaylord, Minnesota 55334
United States

Email: storeorevia@gmail.com
Phone: +1 (321) 208-7676

In these Terms, “we,” “us,” and “our” refer to StoreOrevia. “You” refers to the customer or website visitor.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to place an order.

By providing payment information, you confirm that you are authorized to use the payment method provided.

3. Products and Product Information

We aim to present product information as clearly and accurately as reasonably possible.

Product pages may include information such as:

  • product name;
  • brand or manufacturer;
  • model;
  • size or dimensions;
  • color;
  • features;
  • specifications;
  • included components;
  • available options or variants.

Customers should review the individual product page carefully before placing an order.

We do not intentionally add technical specifications, warranties, certifications, performance claims, or manufacturer claims that are not supported by the product information available to us.

4. Product Images

Product images are intended to represent the item being offered.

Minor differences may occur because of:

  • screen settings;
  • photography;
  • lighting;
  • packaging changes;
  • manufacturer updates;
  • product revisions.

Where a manufacturer updates packaging or minor design details without changing the underlying product, the delivered item may differ slightly from older product photography.

5. Third-Party Brands and Trademarks

StoreOrevia may sell products manufactured or branded by third parties.

All trademarks, manufacturer names, brand names, logos, and other intellectual property remain the property of their respective owners.

StoreOrevia is an independent retailer and is not affiliated with, endorsed by, sponsored by, or an authorized dealer of any third-party brand unless expressly stated and supported.

References to third-party brands are used to identify products.

6. Prices

All prices displayed on the website are in U.S. dollars, unless otherwise stated.

Applicable taxes may be calculated at checkout where required.

Prices may change without notice.

The price charged for an order is the price displayed during checkout when the order is submitted.

7. Discounts and Promotional Pricing

Promotional pricing or compare-at prices may be displayed where applicable.

Promotions may:

  • apply only to selected products;
  • require a promotional code;
  • have limited availability;
  • end without notice unless otherwise stated.

We do not intentionally display misleading discounts, artificial urgency, or deceptive pricing comparisons.

8. Pricing or Listing Errors

We make reasonable efforts to keep prices and product information accurate.

If an obvious pricing, product, or listing error occurs, we may cancel the affected order before fulfillment.

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

9. Orders

Placing an order constitutes an offer to purchase the selected products.

Receiving an automated order confirmation does not necessarily mean the order has been accepted for fulfillment.

We may cancel or decline an order before shipment where reasonably necessary, including when:

  • a product becomes unavailable;
  • a pricing or listing error occurs;
  • payment cannot be processed;
  • the order fails fraud or security checks;
  • shipping information cannot be verified;
  • the order cannot reasonably be fulfilled.

If we cancel a paid order, the applicable amount will be refunded.

10. Product Availability

Product availability may change without notice.

In some cases, an item may become unavailable after an order is submitted.

If we cannot fulfill an item, we may contact you, cancel the affected item, and issue the applicable refund.

11. Payment

Payment is collected through the payment methods available at checkout.

Payment information may be processed by Shopify or third-party payment providers.

StoreOrevia does not necessarily receive or store complete payment-card information directly.

12. Shipping

StoreOrevia currently ships within the United States.

We offer:

Free standard shipping on all U.S. orders.

Estimated standard delivery is:

3–5 business days

Additional information is available in our Shipping Policy.

Customers are responsible for providing a complete and accurate delivery address.

Delivery estimates are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, and transportation disruptions.

13. Tracking

Where tracking information is available, it may be sent to the email address associated with the order.

Carrier tracking systems may require additional time to display updates after a shipment has been created.

14. Returns and Refunds

Eligible items may be returned within 30 days of delivery, subject to the conditions in our Refund Policy.

Returned items generally must be unused and in their original condition.

We do not charge a restocking fee.

For change-of-mind returns, the customer is generally responsible for return shipping.

Where StoreOrevia is responsible for an incorrect, damaged, defective, or materially different item, we will cover reasonable return shipping when a return is required.

Approved refunds are issued to the original payment method and are generally processed within 5 business days after the returned item has been inspected.

Full details are available in our Refund Policy.

15. Exchanges

We do not currently offer direct exchanges.

If an eligible item is returned and you would like another model, size, color, or option, you may place a new order separately.

16. Cancellations

If you need to cancel an order, contact us as soon as possible.

We will make reasonable efforts to cancel an order before shipment.

Once an order has shipped, it must generally be handled through the applicable return process.

17. Large or Heavy Products

Some products may be large, heavy, or require special handling.

Customers should review available product information including:

  • dimensions;
  • weight;
  • delivery requirements;
  • assembly information;
  • installation requirements.

StoreOrevia does not provide installation or assembly services unless specifically stated on the applicable product page.

18. Assembly and Installation

Some outdoor products may require assembly or installation.

Customers are responsible for following instructions provided with the product or by the manufacturer.

Where professional installation is recommended by a manufacturer, customers should use an appropriately qualified service provider.

StoreOrevia is not responsible for damage caused by improper assembly, installation, misuse, or modification after delivery, except where applicable law provides otherwise.

19. Manufacturer Information and Warranties

Some products may include a manufacturer warranty.

Any manufacturer warranty is subject to the manufacturer's own terms, eligibility requirements, limitations, and procedures.

StoreOrevia does not create, extend, or modify a manufacturer warranty unless specifically stated.

Customers should refer to the applicable product documentation or manufacturer information for warranty details.

20. Product Use and Safety

Products should be used only for their intended purpose.

Customers are responsible for:

  • reading product instructions;
  • following safety warnings;
  • observing weight or capacity limits;
  • using appropriate protective equipment where required;
  • supervising children where applicable;
  • following installation and maintenance instructions.

Do not use a product if it appears damaged or unsafe.

21. Outdoor Products

Outdoor products may be affected by environmental conditions including:

  • rain;
  • moisture;
  • heat;
  • sunlight;
  • wind;
  • freezing temperatures;
  • severe weather.

Customers should follow the manufacturer’s care, storage, maintenance, and anchoring instructions where applicable.

22. Accounts

If you create a customer account, you are responsible for maintaining the confidentiality of your login information.

You are responsible for activity performed through your account.

Please contact us if you believe your account has been accessed without authorization.

23. Acceptable Use

You agree not to:

  • use the website for unlawful purposes;
  • interfere with the website's operation or security;
  • submit false or misleading information;
  • use payment information without authorization;
  • attempt to bypass security systems;
  • misuse automated systems to interfere with the website;
  • attempt unauthorized access to website systems or customer accounts.

24. Intellectual Property

StoreOrevia branding, original website content, layout, graphics, and other original materials may be protected by applicable intellectual property laws.

Third-party product images, trademarks, manufacturer content, and other third-party intellectual property remain the property of their respective owners.

Nothing in these Terms grants permission to commercially reproduce protected StoreOrevia content without authorization.

25. Third-Party Services

Our website may use third-party services, including:

  • Shopify;
  • payment processors;
  • shipping carriers;
  • analytics providers;
  • marketing services;
  • customer-support services.

Your interaction with certain third-party services may also be subject to their own terms and privacy policies.

26. Third-Party Links

The website may contain links to third-party websites.

StoreOrevia does not control third-party websites and is not responsible for their content, availability, privacy practices, or security.

27. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

To the maximum extent permitted by applicable law, StoreOrevia is not responsible for indirect, incidental, or consequential losses arising from use of the website or products.

For claims directly relating to an order, our liability will not exceed the amount paid for the affected order except where applicable law requires otherwise.

28. Events Outside Our Control

We are not responsible for delays or failure to perform caused by circumstances reasonably outside our control, including:

  • carrier disruptions;
  • severe weather;
  • natural disasters;
  • transportation delays;
  • supply disruptions;
  • service interruptions;
  • government restrictions.

We will make reasonable efforts to communicate significant order-related delays where appropriate.

29. Consumer Rights

Nothing in these Terms is intended to limit any consumer rights that cannot legally be waived or excluded.

Where applicable law provides greater protection than these Terms, the applicable legal requirement will apply.

30. Governing Law

These Terms are governed by applicable laws of the State of Minnesota and applicable United States federal law, subject to mandatory consumer protections that may apply.

31. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be displayed on this page together with the most recent update date.

32. Contact

For questions about these Terms, products, or an order, contact:

StoreOrevia
162 Lake Ave E
Gaylord, Minnesota 55334
United States

Email: storeorevia@gmail.com
Phone: +1 (321) 208-7676

Support hours:
Monday–Friday: 9:00 AM–5:00 PM CT
Saturday: 9:00 AM–1:00 PM CT