Shipping policy
Shipping Policy
Last updated: August 31, 2026
StoreOrevia currently ships within the United States.
1. Shipping Cost
We offer:
Free standard shipping on all U.S. orders.
There is no minimum purchase requirement for standard shipping unless otherwise stated at checkout.
2. Estimated Delivery
Estimated standard delivery is:
3–5 business days
Delivery times are estimates and may be affected by:
- carrier delays;
- severe weather;
- holidays;
- transportation disruptions;
- other circumstances outside our reasonable control.
3. Order Processing
We process orders as quickly as reasonably possible.
Where an order is ready to ship, tracking information may be sent to the email address used during checkout.
Carrier tracking systems may require additional time to display updates after shipment information is created.
4. Shipping Address
Customers are responsible for providing a complete and accurate delivery address.
Please review your shipping details carefully before placing an order.
If you notice an error after ordering, contact us as soon as possible.
We will make reasonable efforts to help before the order ships.
Once an order has shipped, changes to the delivery address may no longer be possible.
5. Large or Heavy Products
Some outdoor products may be large, heavy, or require special handling.
Delivery procedures may vary depending on the product, carrier, destination, size, or weight.
Where special delivery information applies to a specific item, customers should review the applicable product page and any delivery communication associated with the order.
Customers should ensure that the delivery location is accessible and that the shipping information provided is complete and accurate.
6. Tracking
When tracking information is available, it will be sent to the email address used for the order.
Tracking information may take some time to update after a shipment has been created.
7. Delivery Delays
Carrier delays can occasionally occur.
If your tracking information has not updated or your shipment appears delayed, contact us with your order number.
We will review the shipping information available to us and assist where reasonably possible.
8. Damaged Deliveries
If an item arrives damaged, defective, incorrect, or materially different from its product listing, contact us as soon as possible.
Please provide:
- your order number;
- a description of the issue;
- clear photographs where appropriate.
We will review the issue and provide an appropriate resolution in accordance with our Refund Policy.
9. Lost or Missing Shipments
If tracking indicates an unexpected delivery issue or your order has not arrived within a reasonable period after the estimated delivery window, contact us.
We will review the available carrier information and determine the appropriate next steps.
10. Delivery Restrictions
StoreOrevia currently ships within the United States.
Shipping availability may vary for certain products or destinations where carrier or product restrictions apply.
Where an item cannot be shipped to a particular destination, this may be indicated during checkout or communicated before fulfillment.
11. Contact
For shipping questions, contact:
StoreOrevia
162 Lake Ave E
Gaylord, Minnesota 55334
United States
Email: storeorevia@gmail.com
Phone: +1 (321) 208-7676
Support hours:
Monday–Friday: 9:00 AM–5:00 PM CT
Saturday: 9:00 AM–1:00 PM CT