Privacy Policy

Last updated: August 31, 2026

StoreOrevia operates this online store and website, including the related information, content, features, tools, products, and services provided through the site (the “Services”).

StoreOrevia is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, browse products, make a purchase, create an account, contact us, or otherwise use the Services.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control for those matters.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you.

Depending on how you interact with StoreOrevia, we may collect categories of personal information including:

• Contact information, such as your name, billing address, shipping address, email address, and phone number.
• Payment and transaction information, such as payment method, transaction details, payment confirmation, order value, refunds, and purchase history.
• Account information, such as your username, password, preferences, and account settings.
• Order information, including products viewed, added to cart, purchased, returned, or canceled.
• Delivery information, including shipping address, delivery preferences, and tracking information where available.
• Communications, including information you provide when contacting customer support.
• Device information, including browser type, device type, IP address, network information, and similar identifiers.
• Usage information, including information about how you browse, interact with, and use the website.

Payment-card information may be processed directly by Shopify or payment providers available through our checkout and may not be stored directly by StoreOrevia.

2. Sources of Personal Information

We may collect personal information from:

• You directly, including when you place an order, create an account, subscribe to communications, contact us, or provide information through the website.
• Automatically through the Services, including through cookies and similar technologies.
• Service providers, including Shopify, payment processors, shipping and fulfillment providers, analytics providers, and customer-support services.
• Business partners and other third parties, where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes.

Provide and Improve the Services

We may use personal information to:

• process and fulfill orders;
• process payments;
• arrange shipping and delivery;
• provide tracking information where available;
• process cancellations, returns, and refunds;
• provide customer support;
• maintain customer accounts;
• remember preferences;
• improve our website and customer experience.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to send promotional communications or show relevant advertising.

You may opt out of promotional emails at any time by using the unsubscribe link included in those communications.

Security and Fraud Prevention

We may use personal information to:

• protect customer accounts;
• prevent and investigate fraud;
• detect unauthorized transactions;
• protect the security of our website and checkout;
• prevent illegal or malicious activity.

Customer Communication

We may use your information to communicate with you about:

• orders;
• payments;
• shipping and delivery;
• tracking;
• returns and refunds;
• account issues;
• customer-service requests;
• important policy or service updates.

Legal Compliance

We may process information when reasonably necessary to:

• comply with applicable laws;
• respond to valid legal requests;
• protect our rights;
• enforce our terms and policies;
• resolve disputes.

4. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business, including to:

• Shopify, which hosts and supports our store.
• Payment processors used to process transactions.
• Shipping, carrier, and fulfillment providers used to prepare and deliver customer orders.
• Technology and service providers, including hosting, analytics, security, customer support, and cloud services.
• Advertising and marketing partners, where applicable and permitted by law.
• Professional advisers, where reasonably necessary.
• Government authorities or legal representatives, where required by law or valid legal process.
• Business successors, if StoreOrevia is involved in a merger, acquisition, restructuring, sale, or similar transaction.

We may also disclose information when you specifically direct us or consent to the disclosure.

5. Relationship With Shopify

Our store is hosted by Shopify.

Shopify may collect and process personal information about your use of our store in order to provide, protect, and improve its services.

Information submitted through our website may therefore be processed by Shopify and its service providers.

Shopify operates under its own privacy policies and terms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• remember customer preferences;
• keep shopping carts functioning;
• support account login;
• measure website performance;
• understand how customers interact with the website;
• support security and fraud prevention;
• provide relevant advertising where permitted.

You may be able to manage cookies through your browser or device settings.

Disabling certain cookies may affect the functionality of the website.

7. Third-Party Websites and Services

Our Services may contain links to websites or online services operated by third parties, including manufacturers or other service providers where relevant.

StoreOrevia does not control those third-party websites and is not responsible for their:

• privacy practices;
• security;
• content;
• availability.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

8. Children’s Privacy

The Services are not intended for children.

We do not knowingly collect personal information from individuals under the age of majority applicable in their jurisdiction.

If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age as those terms may be defined under applicable privacy laws.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no online system, storage method, or method of transmission is completely secure.

You should avoid sending sensitive or confidential information through unsecured communication channels.

10. Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

• processing and maintaining orders;
• shipping and delivery;
• maintaining customer accounts;
• providing customer support;
• processing returns and refunds;
• complying with legal, accounting, and tax obligations;
• resolving disputes;
• preventing fraud;
• enforcing agreements and policies.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Your Privacy Rights

Depending on where you live, you may have certain privacy rights, including:

• Right to access personal information we hold about you.
• Right to request deletion of certain personal information.
• Right to request correction of inaccurate information.
• Right to data portability, where applicable.
• Right to opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.
• Right to withdraw consent, where processing depends on consent.

These rights are not absolute and may be subject to applicable legal exceptions.

We may need to verify your identity before processing certain requests.

12. Marketing Preferences

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Even if you opt out of marketing communications, we may still send non-promotional communications relating to:

• orders;
• payments;
• shipping;
• delivery;
• returns;
• refunds;
• account security;
• customer service.

13. International Data Transfers

Some service providers, including Shopify and its partners, may process personal information in countries other than the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

14. Business Transactions

If StoreOrevia is involved in a merger, acquisition, restructuring, financing, sale, or transfer of some or all of its business, personal information may be transferred as part of that transaction where permitted by law.

15. Complaints

If you have concerns about how StoreOrevia processes your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to contact the relevant privacy or data-protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• our business practices;
• Shopify features;
• service providers;
• applicable laws;
• operational requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

17. Contact

For questions about this Privacy Policy or to exercise an applicable privacy right, contact:

StoreOrevia
162 Lake Ave E
Gaylord, Minnesota 55334
United States

Email: storeorevia@gmail.com
Phone: +1 (321) 208-7676

Support hours:
Monday–Friday: 9:00 AM–5:00 PM CT
Saturday: 9:00 AM–1:00 PM CT